Our Service

Top Quality At Best Prices – Promised!

You can rely on the quality of our products. In order to give you this promise, it is natural for us to invest in science and research. In this way, we are always up-to-date and our products meet the highest quality requirements thanks to state-of-the-art technology and constant scientific research.

Right of revocation
Full right of revocation, no risk
Naturally, we grant you a 14-day right to exchange. Within this period, you can return the delivered unopened goods free of charge to us without stating reasons. In order to make this process as easy and simple as possible for you, we provide a return receipt to your package. Details on the subject of revocation right can be found in the terms and conditions.

Short delivery time
Just ordered, already shipped
Anticipation is indeed the most beautiful joy, but sometimes we prefer it when it is fast! For this reason, we process all incoming orders promptly and pass these to DHL.
As a rule, your package will be delivered to you at the latest 3 – 5 business days in Germany and 4 -10 in Europe after the payment.

Secure payment
Secure shopping at Naturkosmetik & Aloe Vera Beratung
Naturally, we offer you a 100% secure payment process. If you choose the PayPal Plus, Credit Card or Immediate bank transfer as the payment method, your data will be transmitted encrypted, of course, without risk. As a further payment method, we also offer you the possibility to pay conveniently and securely with direct bank transfer. We reserve the right not to offer certain types of payment and to refer to other payment methods.


4 – 10 Working Days


Over PayPal Plus


Customer Support

Phone, E-mail & Chat